Privacy Policy

1. Information We Collect

When you visit our website, we may collect certain information about you, including:

• Personal Identification Information: Such as your name, email address, and phone numbers provided voluntarily by you during project consultation, quotation requests, or client checkout.
• Payment & Billing Information: Information necessary to process your order, including credit/debit card details, all of which are securely handled by our trusted third-party payment processor PayHere. Harsh Apex does not store or process raw credit card numbers on its servers.
• Electronic Information: Such as your IP address, browser type and device information, collected automatically using cookies and similar technologies.

2. Use of Information

We may use the collected information for the following purposes:

• To process and fulfill your orders, including invoicing and digital service delivery.
• To communicate with you regarding your purchases, project milestones, questions, or requests.
• To personalize your browsing experience and recommend digital solutions tailored to your business needs.
• To improve our website, products, and services based on your feedback and browsing patterns.
• To detect and prevent fraud, unauthorized access, and abuse of our services.

3. Information Sharing

We respect your privacy and will not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Trusted Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments (such as PayHere payment gateway), and delivering services. These providers are contractually obligated to handle your data securely and confidentially.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights of others.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions on harshapex.com.lk are encrypted using Secure Socket Layer (SSL/TLS) technology and routed through certified payment channels.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about user preferences and interactions with our website. You can choose to disable cookies through your browser settings, but this may affect certain features and functions of our website.

6. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised last updated date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information provided below: